Terms
Last updated:
These terms govern your use of FlowLine. Please read them before you create an account.
On this page, “we” means FlowLine, built and run by Thoth Labs (Egypt).
What FlowLine is
FlowLine is an online service that designs your company's departments, roles and workflows, runs those workflows with AI, and waits for a person's approval before important steps. By using FlowLine you agree to these terms.
The pilot
FlowLine is in a pilot. We maintain regular encrypted backups of operational data, but features may change or stop, and mistakes can happen. Keep your own copy of anything important.
Your account
You are responsible for keeping your password safe and for everything done in your account. You can turn on two-step verification in Account & security. A workspace's owner and admins decide who joins it and with which role.
Your content
What you add to a workspace, such as workflows, documents and your customers' details, remains yours. We use it to provide the service to you: to store it, run your workflows and show you the results. You are responsible for having the right to use the data you add, including your customers' data.
A workspace owner can download a copy of its data, and you can delete your account at any time (see the Privacy Policy).
AI results
AI results can be incomplete or wrong, so check them before you rely on them. That is why the workflows FlowLine designs end with an approval step, and you can add approval steps wherever you like. What you approve remains your decision.
Acceptable use
Don't use FlowLine to send spam, for anything against the law in your country, or to try to reach other people's data or disrupt the service. We may suspend accounts that do.
Services you connect
When you connect another service, such as an AI provider, Google or Jarda, that service's terms apply to you as well, and it receives the data your workflows send to it.
Fees
FlowLine is free during the pilot. We will announce prices on this page before any charge.
Stopping
You can stop using FlowLine and delete your account at any time in Account & security (which erases workspaces where you are the sole member), or contact us to request data deletion and we will respond within 30 days (see the Privacy Policy).
Governing law
These terms are governed by the laws of the Arab Republic of Egypt. Any dispute we cannot settle together goes to the competent courts in Giza, Egypt. If you are a consumer in another country, the protections its law requires still apply to you. This is a plain-language draft for the free pilot, and a lawyer reviews it before we ask you for any payment.
Changes to these terms
We may change these terms; when we do, we update the “Last updated” date at the top of this page.
Contact us
For any question about this page or your data, you can use the “Need help?” form inside the app, or write to us at:
Post-launch support & service hours
- Support hours
- Sunday to Thursday, 10:00 to 18:00 Cairo time
- First-reply time
- First reply within 4 working hours
- If service is down
- Reply and response within 1 hour (any day)
Choose the way that is easiest for you:
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